Controlcenter 3 opens up with an empty blank screen.

 

Empty blank screen problem in ControlCenter3 solved.

Empty blank screen Controlcenter3

Empty blank screen Controlcenter3

I ran into this problem on Windows 10, The customer called that they were not able to scan. This problem is due to an update from Adobe Flash Player, Since the modern view uses Flash. This can be easily solved by switching to the Classic view.

Brother released a tool which does exactly that. Which can be found here:

http://support.brother.com/g/b/agreement.aspx?dlid=dlf102358_000&flang=4

After running the tool ControlCenter3 Should open, and look like the image below.

ControlCenter3 Classic view

Source:

http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfc490cw_all&faqid=faq00100228_000

 

 

 

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